Privacy Policy

1. Who We Are

This Privacy Policy applies to Wilkes-Barre Concrete, operating at wilkesbarreconcretecompany.com. Our mailing address is 2 S Main St, Wilkes-Barre, PA 18705. If you have any questions about this policy, contact us at sales@wilkesbarreconcretecompany.com.

2. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit our website.

Information You Provide

When you fill out a contact form, request an estimate, or email us, you may provide your name, phone number, email address, property address, and a description of your project. We only collect what you voluntarily share with us.

Information Collected Automatically

When you visit our website, standard web server logs and analytics tools may automatically collect your IP address, browser type, operating system, referring URL, pages visited, and the time and date of your visit. This data is used in aggregate form to understand how visitors use our site. It is not tied to your name or contact information unless you have also submitted a form.

3. Cookies

Our website may use cookies - small text files stored on your device - to help the site function and to understand how visitors interact with it. Cookies do not contain personally identifiable information on their own.

You can configure your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our site may not function as expected. We do not use cookies to track you across other websites or to build advertising profiles.

4. How We Use Your Information

We use the information we collect to:

• Respond to your questions and service requests
• Schedule on-site estimates and follow up on projects
• Send confirmations, updates, or other messages related to your inquiry
• Improve the content and usability of our website
• Comply with legal obligations

We do not use your information to send marketing emails or newsletters unless you have specifically requested them. We do not sell, rent, or trade your personal information to any third party.

5. How We Share Information

We do not sell or share your personal information with third parties for their marketing purposes. We may share information in the following limited circumstances:

• Service providers: We may share information with trusted third-party tools that help us operate our website or manage communications, such as form providers or email platforms. These providers are only permitted to use your information to perform services on our behalf.
• Legal requirements: We may disclose your information if required by law, court order, or government authority.
• Business transfers: If our business is acquired or merged with another company, your information may be transferred as part of that transaction.

6. Data Retention

We retain the information you provide for as long as necessary to respond to your inquiry and maintain a record of your project, or as required by applicable law. If you would like your information deleted from our records, please contact us at sales@wilkesbarreconcretecompany.com and we will process your request promptly.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal obligations we have to retain it
• Opt out of any future marketing communications at any time

To exercise any of these rights, contact us at sales@wilkesbarreconcretecompany.com. We will respond within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites, such as mapping services or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit through a link on our website.

9. Children

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Security

We take reasonable measures to protect the information you share with us from unauthorized access, disclosure, or loss. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, reach out to us: